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FAQ
Getting Started
Requirements
Installation
Logging in
FAQ
The Testing Application
During Testing
About the Results
Administration in the Results Portal
All about Testing
General
Preparations for a testing
Equipment for Testing
During a Testing Session
Functions in The Results Portal
Pupil Management
User Management
General
Working with the Results
Release Notes
Release Notes
About Us
General
Onboarding Documentation
Back to home
Knowledgebase
FAQ
Getting Started
Requirements
Installation
Logging in
FAQ
The Testing Application
During Testing
About the Results
Administration in the Results Portal
All about Testing
General
Preparations for a testing
Equipment for Testing
During a Testing Session
Functions in The Results Portal
Pupil Management
User Management
General
Working with the Results
Release Notes
Release Notes
About Us
General
Onboarding Documentation
FAQ
Here we have gathered all our frequently asked questions within all different categories. Perhaps the answer you are looking for can be found here:)
How do I uninstall the Test Application from my desktop?
The Testing Application
How do I install the Testing Application?
How do I log into the Testing Application?
What are the Lexplore Testing Application Icons?
How can I extend my screens?
How do I calibrate the eyetracker for a pupil?
How do I change monitor and screen settings?
How do I write comments on the recordings in the Testing Application?
What should I do if pupils are not appearing in the Lexplore Application?
Why is the organisation not appearing in the Testing Application?
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During Testing
What is a RAN test?
About the Results
What is the Lexplore Score?
How can I share results with parents or guardians?
What does "Analysis not possible" mean?
Administration in the Results Portal
How do I add a new or additional pupil in the Results Portal?
How can I populate the Excel Spreadsheet for importing colleagues into the Results Portal?
How can I import new colleagues into the Lexplore Results Portal?
How should I populate the Excel template for pupil import?
How do I import pupils via an Excel spreadsheet?
How do I anonymise pupils' names in the Results Portal?
How do I change Results Portal roles for existing users?
How do I invite staff into the Results Portal?
See more