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How to change your password for login

Sometimes a password needs to be changed for various reasons, and the easiest way to change it is to click on "Forgot your password?" in the login process.

For organisations using the login solution Lexplore Local Account 
(login with email, password, and SMS code) the password can be changed following the process below. 


If your organisation has chosen a Single Sign-On (SSO) login with one of our different SSO providers such as Wonde, Office365, Google or Skolon, your password can not be changed with Lexplore. The password then needs to be changed in the account of the Login provider. 

How to change your password for a successful login:

  1. Start the login by adding your email address in the first step.

    Screenshot 2025-08-01 at 13.21.06
  2. Then, click on "Forgot your password?"

    Screenshot 2025-08-01 at 13.21.26
  3. Add your email address again and click 
    "SEND VERIFICATION CODE".

    Screenshot 2025-08-01 at 13.22.05
  4. Look for the code in your email inbox, it's sent from 

    Microsoft on behalf of Lexplore

  5. Add the code sent to your email and click "VERIFY CODE". 
    (If you can't find a code in your email inbox, click "SEND NEW CODE" or check your junk folder as it may be in there).

    Screenshot 2025-08-01 at 13.22.26
  6. After the email has been verified and the email address is correct click 
    "CONTINUE"

    Screenshot 2025-08-01 at 13.38.32
  7. Authenticate yourself with a verification code sent by text or by us calling you.

    Screenshot 2025-08-01 at 13.38.54
  8. The next step is where you add your new password and confirm it.

    Screenshot 2025-08-01 at 13.42.59
  9. ✅ The process is now complete and can log in as usual with your new password.