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Knowledgebase
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  • Submit Support case
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FAQ
  • Getting Started
    • Logging in
    • Requirements
    • Installation
    • Installation and Calibration
    • Troubleshooting
    • Administration
    • Integrations
  • FAQ
    • The Testing Application
    • During Testing
    • About the Results
    • Administration in the Results Portal
  • All about Testing
    • General
    • Preparations for a testing
    • Equipment for Testing
    • During a Testing Session
  • Pupil Reading
    • Library
    • Reading Diary
    • Reading developement
    • Guardians
  • Functions in The Lexplore Portal
    • Pupil Management
    • User Management
    • General
  • Understand the Results
  • Release Notes
    • Release Notes 2023
    • Release Notes 2022
    • Release Notes 2021
  • About Us
    • General
  • Onboarding Documentation
      Back to home
      1. Knowledgebase
      2. FAQ
      • Getting Started
        • Logging in
        • Requirements
        • Installation
        • Installation and Calibration
        • Troubleshooting
        • Administration
        • Integrations
      • FAQ
        • The Testing Application
        • During Testing
        • About the Results
        • Administration in the Results Portal
      • All about Testing
        • General
        • Preparations for a testing
        • Equipment for Testing
        • During a Testing Session
      • Pupil Reading
        • Library
        • Reading Diary
        • Reading developement
        • Guardians
      • Functions in The Lexplore Portal
        • Pupil Management
        • User Management
        • General
      • Understand the Results
      • Release Notes
        • Release Notes 2023
        • Release Notes 2022
        • Release Notes 2021
      • About Us
        • General
      • Onboarding Documentation

      FAQ

      Here we have gathered all our frequently asked questions within all different categories. Perhaps the answer you are looking for can be found here:)

      The Testing Application

      • How do I log into the Test Application?
      • What does the Lexplore Test Application Icons mean?
      • How do I extend monitors?
      • How do I change monitor and screen settings?
      • How do I write comments on the recordings in the Testing Application?
      • What should I do if pupils are not appearing in the Lexplore Application?
      • Why is the organisation not appearing in the Testing Application?
      See more

      During Testing

      • What is a RAN test?

      About the Results

      • What does the Pupil status mean?
      • What is the Lexplore Score?
      • What does "Analysis not possible" mean?

      Administration in the Results Portal

      • How to invite staff to Lexplore
      • How do I add a new or additional pupil in the Results Portal?
      • How do I change Results Portal roles for existing users?
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      A clear view of reading
      • Go to lexplore.com
      • Submit Support case
      • Contact channels for Support