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FAQ

FAQ

Here we have gathered all our frequently asked questions within all different categories. Perhaps the answer you are looking for can be found here:)

How do I uninstall the Test Application from my desktop?

The Testing Application

How do I install the Testing Application?

How do I log into the Testing Application?

What are the Lexplore Testing Application Icons?

How can I extend my screens?

How do I calibrate the eyetracker for a pupil?

How do I change monitor and screen settings?

How do I write comments on the recordings in the Testing Application?

What should I do if pupils are not appearing in the Lexplore Application?

Why is the organisation not appearing in the Testing Application?

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During Testing

What is a RAN test?

About the Results

What is the Lexplore Score?

How can I share results with parents or guardians?

What does "Analysis not possible" mean?

Administration in the Results Portal

How do I add a new or additional pupil in the Results Portal?

How can I populate the Excel Spreadsheet for importing colleagues into the Results Portal?

How can I import new colleagues into the Lexplore Results Portal?

How should I populate the Excel template for pupil import?

How do I import pupils via an Excel spreadsheet?

How do I anonymise pupils' names in the Results Portal?

How do I change Results Portal roles for existing users?

How do I invite staff into the Results Portal?

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