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Login issues
Getting Started
Logging in
Requirements
Installation
Troubleshooting
Administration
Academy
Integrations
FAQ
Login issues
The Testing Application
During Testing
About the Results
Administration in the Results Portal
Administration
Pupil Management
Staff Management
Portal functionality
All about Assessments
General
Preparations for a testing
Equipment for Testing
During a Testing Session
After testing
Understand and manage the Results
Understand the results
Navigate the results
Results where review is needed
Manage results
Other
Reading development
Theory about reading development
Fluency Practice
Info for teachers about Reading App
Reading App - For the Pupils
Information for guardians
Release Notes
Product updates have moved to our website! You find it here:
Release Notes 2023
Release Notes 2022
Release Notes 2021
Support
Back to home
Knowledgebase
FAQ
Login issues
Getting Started
Logging in
Requirements
Installation
Troubleshooting
Administration
Academy
Integrations
FAQ
Login issues
The Testing Application
During Testing
About the Results
Administration in the Results Portal
Administration
Pupil Management
Staff Management
Portal functionality
All about Assessments
General
Preparations for a testing
Equipment for Testing
During a Testing Session
After testing
Understand and manage the Results
Understand the results
Navigate the results
Results where review is needed
Manage results
Other
Reading development
Theory about reading development
Fluency Practice
Info for teachers about Reading App
Reading App - For the Pupils
Information for guardians
Release Notes
Product updates have moved to our website! You find it here:
Release Notes 2023
Release Notes 2022
Release Notes 2021
Support
FAQ
Here we have gathered all our frequently asked questions within all different categories. Perhaps the answer you are looking for can be found here:)
Lexplore and GDPR
Login issues
Can't login to Lexplore Portal
The Testing Application
What does the Lexplore Test Application Icons mean?
How do I extend monitors?
How do I change monitor and screen settings?
How do I write comments on the recordings in the Testing Application?
What should I do if pupils are not appearing in the Lexplore Application?
Is Lexplore available across numerous markets?
Why is the organisation not appearing in the Testing Application?
What is the Lexplore Community?
Unresponsive pupil monitor
See more
During Testing
What is a RAN test?
Application Diagnostics: Network issues
About the Results
What does the Pupil status mean?
What is the Lexplore Score?
What does "Analysis not possible" mean?
What do I do if Google Chrome is displaying US English in the Results Portal?
What to do about message advising the pupil only read the RAN and one of the texts?
What should I do if a message appears in the Results Portal advising that something is wrong in the analysis?
See more
Administration in the Results Portal
How do I add a new or additional pupil in the Results Portal?
How do I change roles for existing users in Lexplore?
How to invite staff to Lexplore
